From the moment you sign up for service with Maid Svc, we make sure you receive the best in care. We will always go the extra mile to deliver the best residential cleaning experience with a professional maid.

ARRIVAL NOTICE

We provide two arrival windows (e.g. 9am-10am or 1pm–3pm). Many things can affect our schedules, such as cancellations, inclement weather, lockouts, traffic, or customers adding services to appointments scheduled before your booking.

Arrival time begins from the time we arrive at the lobby/front desk of a building or the front door of a house.

Travel time will be charged at the same rate per hour if keys are required to be picked up from different location

SERVICE DISCLAIMER

Maid Svc does NOT guarantee the removal of stains (rust, mildew, etc) caused by hard water build-up or lack of maintenance.

All areas within your home should be free of clutter.

We require to be informed of items or surfaces needing special care. We are NOT responsible for any surfaces needing special care if we were not informed. 

We are NOT responsible for any damage due to fault and/or improper installation of any item.

All surfaces (i.e. marble, granite, hardwood floors, etc.) are assumed sealed and ready to clean without causing harm. We are NOT responsible for any damage caused to any unsealed stone or surface.

Furniture on wood floors is assumed to have proper protection.

NOTICE DISCLAIMER

We only clean windows and window treatments that could be reached with a three step ladder.

Having other work done within your home while our team members are working may affect the rate and time needed to complete the cleaning to meet your expectations.

The presence of other workers or excess of people in the house may cause an estimate given to be inaccurate.

For the safety of our team members, no other jobs should be done while our team members are cleaning your home.

No heavy furniture is allowed to be moved by our team members.

PARTICIPATION DISCLAIMER

Maid Svc is not in any manner responsible for any testimonials provided by clients, users, etc. You acknowledge that Maid Svc is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or testimonials on the site.

WARRANTY DISCLAIMER

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Maid Svc disclaims all warranties express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Maid Svc does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Maid Svc does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.  

Price Increases & Estimates

Because the cost of doing business rises annually, Maid Svc reserves the right to adjust cleaning rates at any time. Maid Svc reserves the option to adjust initial cleaning estimates given over the phone, based on the condition of the home and the maintenance level required for your particular home during our first entry cleaning.